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I contact support before buy, they answered quickly, but when i paid for service they didn't answer at all, the service is working but they dont have a control panel you cant see anything, just the restart and power on off that's all they have. and the ip range is not the range they give you for test in the looking glass section of their site, the ip they sell you have worst ping of that country they offer, this action is named stealing.
Nima, thanks a lot for your feedback! We just came across your posting and would like to comment as follows:
EDIS strives to complete every single customers’ querys withing 24 hours during weekends and public holidays, during office hours we’re working on requests as they get in.
Our fully integrated VPS panel features
* Shutdown / reboot / Power-ON * AutoInstall OS section with SSH-key injection and Post-Install Script execution * VNC incl. fully integrated noVNC Quick-Search for location by ISO country-code, IP-address or KVM_ID Upload your own ISO functionality Additive, exponential bandwidth graphs Graphical daily traffic overview 100+ Turnkey images and much more.
EDIS locations are hand-picked and offer high bandwidth and low latency. This is the reason why many of worlds leading VPS providers choose EDIS for their infrastructure needs.
Yesterday I bought 15 servers from this company. After 3 hours, I receive a notification in the mail that my money has been returned. The question is where are they returned? And returned to your account. The account was blocked. I am writing to technical support, to which they answer me "Our compliance department has reviewed and declined your order. We cannot accept you as our customer. ". Well, why there is no return. I don't understand. They stole money and are silent! I highly do not recommend this company.
Hello! we refunded the payment to the originating BTC address the same days your orders were rejected. The payment process was handled through Coinbase. Maybe it just took longer for the funds to be confirmed by the network.
Their interface is very bad, and if you don't want their service they continue to make invoices, threatening to use their "International billing collector"
Some Costumer from EDIS have publish my personal Data at his Website without my allowance. I contract the EDIS Support many times that he should please remove my Data there. They dont follow and ignore my eMails. Very bad behavior. Looks like EDIS dont know what is Privacy Protection and dont follow the Privacy Law.
Ralf, thanks for flooding every feedback-form on this planet ;-)
You are not a client of ours! We don't have your personal data. We don't know you!
We told you many times and through all the different channels you reached out to us, that we are not the operators of the website from which you ask something to be removed. EDIS provides infrastructure. We kindly ask for your understanding, that we are not able to modify or take down someones databases or websites. Please report to police and/or consider filing a case at court against the operator of the website in question. Once you are able to provide a court-order or a valid take-down request, we'll be able to help.
It's like when I am renting a Car. The Owner is responsible. You are the Owner from this Server that have published illegal my Personal Data. If your Customer dont follow to remove this Data then you are responsible.
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