I found them via google. I tried to buy domain for 1 year with payment but after adding addon it shows free i bought some domains with them and suddenly they awaken from deep sleep and said you have to make a payment and suspended my all domains and account.

So rude.
leave them now and for new customers not recommended they steal money from you.

Absolutely awful. Do not organise hosting for your website with Fasthosts if you are a novice. I had one domain and yet they enable me to set up x 4 hosting packages with them by mistake for that one domain. Upon contacting them to cancel, was told I had to continue paying the contract for all 4 for another 4 months until those contracts had ended - even though I hadn't used them. In addition, on the phone I was made to feel awful and chastised by the so called 'customer services support'. Never again!

Have been charged for service I don't have, so called Customer Support are now ignoring my email.

They make everything difficult & time consuming
(a mix between, over complicated systems, not thinking as user and not caring whether they keep their customers.
Servers & databases are as weak as can be imagined and worst.
Add lots of sites too quickly and you will hate yourself for 2 decades, like us.
Never ever ever ever choose Fasthosts. Never. Even if they pay you.
They will ruin your sanity and your business, especially as a reseller/web design firm.

You cannot imagine how uncooperative they can be on the most simple things (with costly delays until they see the light). Or idiocy of changing things for the worst. (i.e. Rather than being able to simply allocate/change, the 'account owner' of a server, they think that giving access to a clients account to build their site is better. Even though said client, can withdraw your access, if they feel like not paying for your services! Gives client too much power not to pay)

Rude thieves
I have been with this company for years. Twice I found out that they are getting monthly payments for extended support service without my agreement or permission when upgrading PHP. They did it in 2017 for 6 months and 2019 again for 6 months. No refund was given. No apology was mention.
The team in billing service are unhelpful and really arrogant. The costumer service even worse.
The only descent person was Frank on technical support team. Account is closed

AVOID AT ALL COSTS! Im in the long process of moving all of my customer accounts to a different provider after they charged me for services that were meant to be canceled years ago.. provided proof and still was told no refund was due... That's after ignoring the requests several times. They have effectively stole thousands off our company and refuse to even look at the situation properly, just generic responses for months... Finally given up and will be moving all of our customer accounts to a different provider and persuing a refund through the courts as well as letting everyone know that they are a cowboy company.

Fasthosts always make thing hard,
They just care about money.
SSL will be a nightmare,
they demand resellers rebuild every website,
that wasn't made recently.
NEVER USE THEM FOR ANYTHING IMPORTANT

Be warned, when you sign up and realise how bad their services are, you can't cancel your contract. They demand that you continue paying them for an entire year even if you've only used their services for a few weeks.

Everything about this company sucks, their support staff, their hosting services and definitely their billing department.

Not a recommended hosting company.