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4.3
607件のレビュー
最良
  • 使いやすさ
    4.3
  • サポート
    4.4
  • 機能
    4.3
  • 信頼性
    4.3
  • 価格
    4.4
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レビューとエキスパートの意見～ MochaHost について

価格帯

共有ホスティング ￥250 - ￥800
VPS ￥1,030 - ￥5,760
専用サーバー ￥2,440 - ￥21,630

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Rabius Sany
Rabius Sany バングラデシュより,
Moved from GoDaddy

A hidden Gem but underrated I belive

4.6
共有 Soho - Linux
I am using the WordPress plan of Mochahost. It's superb in performance and I can host unlimited websites. The only problem that I faced often was related to a resource limit problem. Except for this, Mochahost is fast, reliable, a...続きnd comes with many exclusive features. Thanks to Mochahost never downtime options.縮小
返信 Change review 役立つ (0) 日本語に翻訳する
Alex Patrut
Alex Patrut ルーマニアより,

They don't do back-up, they don't take responsability for lost data

1.8
共有 Mocha - Linux
We have a total disk usage of 7GB and 437042 Inode. Even if the plan comes with "unlimited" storage, Mochahost considers my disk usage too much to do back-ups. Sadly I discovered that there are no back-ups only when I needed to re...続きstore. BTW, the restore was needed because of a bug too with MySQL. The worst part is that I contacted them, offered them to pay them support hours because I was desperate, I asked them to access the back-end and locate the old data that was detached from MySQL. They have a strong policy not to access shared servers from the back-end so they won't help you with any backend support, not even if you pay them.

So here is the summary of why they SUCK big time
[] You don't get backend technical support, not even if you pay them
[] You don't get any guarantee that your data is saved
[] They are not responsible for any data loss, even if they delete it on purpose
[] You won't get any backups because shortly they will consider your usage too much even if in reality 7GB is not that much.
[] They don't have any disaster recovery protection at the server level.

They might say they do everything you want to hear until you need it...縮小
返信 Change review 役立つ (0) 日本語に翻訳する
Charbel Azzi
Charbel Azzi カナダより,

Terrible Terrible hosting company in all means!

1.0
VPS
Terrible hosting services! The worst company I have seen in my 20 years of experience. They decide to reduce the number of accounts suddenly and they want us to abide by it! Then they suspend the account. Still cannot believe how ...続きterrible the company is! Never go for Mochahost! Trust me they are the worst!縮小
返信 Change review 役立つ (1) 日本語に翻訳する
MochaHost
MochaHost,
Dear Client,

We are extremely sad to hear that this has been your experience and viewpoint on the matter of the reduced number of cPanel accounts.

Allow Us to once again explain that MochaHost has posted numerous notices an...続きd has been actively sending e-mails to all affected clients. Starting January 2021, "cPanel" had decided to increase the licensing cost of their control panel / per account. Please note that as a courtesy, we actually took on these extra costs, while we were trying to work out solutions individually with the affected clients.

Unfortunately, a very small number of clients did not get back to Us, and no solution could be found. In our opinion, 9 months is a more than fair and reasonable time. We were left with no alternatives in this situation but to temporarily suspend these accounts in hopes you would reach out.

Our Billing and Support staff is always at your disposal and has explained the situation in detail. We are once again deeply sorry that your experience was a negative one.

Best regards,
MochaHost縮小
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M sarkar
M sarkar インドより,

A big lie

1.6
共有 Business - Linux
These people are a big lie. I'm so frustrated by their behavior today. They promised a fixed renewal amount for lifetime since 1st renewal and got the same at my 1st renewal but today when I try to renew for another year, they ju...続きst changed the price and it is higher than they promised. Even their customer service representatives are so unprofessional, I never got satisfied with their answered because they actually know nothing. I'm so surprised that how you can cheat customers this way?
Don't trust them, don't expect anything positive from customer service. Got worst experience ever in my life.縮小
返信 Change review 役立つ (1) 日本語に翻訳する
MochaHost
MochaHost,
Dear Client,

Thank you for sharing your experience! Since MochaHost takes all of our clients feedback very seriously, can you please reach out via e-mail to "sqa@mochahost.com"?

Since our "LifeTime" discount does effectively...続き lock your hosting package price, our managers are very eager to review your case and see what was the exact situation that occurred. We will be awaiting your e-mail, thank you!

Best regards,
MochaHost縮小
返信
M sarkar
M sarkar,
I didn't talk about lifetime discount! I said I got discount while purchasing the subscription only and with an agreement of a fixed renewal amount for next renewals. I purchased the plan for around $54 or so and supposed to be a ...続きrenewal amount of $83 from second year onward. I renewed last year for $83 with a domain name. But this year your system asking $88 for no reason, even without the domain name. Why do you charge me higher whether I fixed my renewal amount for $83 as per your agreement? And your rude and unprofessional customer service representative says anything without logic.
This is how you lie.縮小
返信
MochaHost
MochaHost,
Hello,

We would love to review your complaint in details! As we mentioned, our Management is hoping to receive an e-mail from you to our Service Quality Assurance department at - "sqa@mochahost.com"

Without reviewing your su...続きpport interactions and account, we have no way to comment on your feedback in any meaningful way. We hope to hear from you soon via the provided e-mail address.

Regards,
MochaHost縮小
返信
M Sarkar
M Sarkar,
Well, I have sent a mail in details including all payment and invoice numbers as per your request above.
I'm copying here the same below;
I have purchased Business 1y (Linux) G28 with a free domain (storycraftbiz.com) for 1 yea...続きr on 2nd Sept. 2019 in a discounted price of $41.70, invoice Number: 814174.
At that time I was offered to fix my yearly renewal amount by $83.40 per year for the whole package including the domain name.
Next year 2020 I renewed my whole package by paying $83.40, Invoice 1034105 sent on 07/07/2020.
Few days ago I transferred my domain to somewhere else and the domain is not active now in MochaHost.
Yesterday I tried to renew my hosting subscription and found that you are asking to pay $88.20.
Now my questions:
1.Why the renewal fees increased when it was fixed at the time of purchasing?
2.Why do I pay more for the 3rd year renewal even when the domain is not active?
3.Why do you show different price and promise a fixed renewal amount from next year renewal at the time of purchase and suddenly you increase the amount after 2 years, and your unprofessional customer service representatives say that they can do nothing at all?
4.Why the inactive domain (already transferred month ago) still attached in my account?
5.Why your customer representative says that he cannot remove the inactive domain when I requested yesterday and supposed to handle this request after 4 hours when someone else would join duty as per him but still not deleted?
6.Would you like to check all my info and correct my renewal fees and remove the inactive domain name from my account so that I can think to continue?
7.Would you like to let me know why I have to face this kind of harassment and waste time this way?
8. Why yours customer representatives are so unprofessional?
I will be waiting for your response.
Thank you.縮小
返信
E J R
E J R 米国より,

A Complete Waste of Time and Money

1.0
共有 Business - Linux
UPDATE - MochaHost tech support is unable to make MS Outlook 2019 work with the email server on either of the sites they are hosting for me. (As "proof" that MS Outlook 2019 works, they actually showed me screenshots of it suppose...続きdly working with a DIFFERENT email client from another software publisher. I have filed a formal complaint of fraud with the FTC through its website). I have been trying to set up two sites with this host over a week now. Their tech support is the absolute worst I have ever encountered. They provide virtually no help with setup. I can't get strait answers from them on where or how to upload files or transfer domains. They have a phone, but never answer it or reply to voice messages. They claim to have chat support, but their chat window never loads (if you are using a secure browser). When I complain, they insist that it is working and never check it or try to remedy the problem. Their replies to my email messages -- when they bother to reply at all -- are unresponsive to the questions asked. Either they bear little relation to the issue that I brought to their attention, or the questions are simply ignored. It seems like, when I submit a ticket on their web site, they sometimes just go in and mark it as "closed" without ever addressing the issue. And, to top it off, I think they're playing games with their pricing. I was led to believe that the plan I selected would end up costing about half what I was paying with my previous host. It has turned out to be only negligibly cheaper (a significant loss, in fact, if deduct the cost of the time they have wasted) and basically no tech support or any way to get my sites up and running. I've been dealing with web hosting companies for over 30 years and never encountered one that has been this bad right from the outset. I would have given it a score of zero, but 2 out of 10 appears to be the limit that I am allowed to post.縮小
返信 役立つ (0) 日本語に翻訳する
Tunde kadiri
Tunde kadiri,
This is the worst hosting company I have ever seen. They behave like gang stars. Shot your site down at will without any respect for your business. Any business minded person should stay clear from them.
返信
EJR
EJR,
Did you find another host? If so, which company? Are they any good?
返信
MochaHost
MochaHost,
Dear Edward,

We always appreciate our customers sharing their experiences, both positive and negative alike! We also try our best to follow-up and even share our side of the story as well.

Both our Support staff and Managers...続き have been involved in active communication regarding your experiences. We have provided numerous times results, screenshots, 3-rd party audits and all other possible information, all trying to prove to you that your services are in fact working as intended.

We can assure you that thousands of our clients use "MS Outlook" and have had zero issues configuring it both with, and without our assistance. If needed, we are perfectly happy to share here as well all of the relevant parts of our communication, along with all of the information and results that were sent to you regarding the issues you were seeing on your end.

Best regards,
MochaHost縮小
返信
EJR
EJR,
Nearly all of your initial responses turned out to be false. It took you days to respond to my complaints. You only remedied them after I proved to your that you were wrong. Your "proof" that Outlook worked was from another email ...続きclient. You didn't actually fix the Outlook until yesterday, after being publicly shamed for it. And, now that it's working, it's horribly slow. Furthermore, I just received my VISA statement and found that you charged me significantly more for one of the domain transfers than your invoice, buy link, and sale confirmation said they cost. And your company STILL refuses to reply to the email messages I have been sending you from the email account provided by my ISP. We are so done. If you don't refund what I have paid you by the time I have found another hosting company, or give me any trouble transferring the domains, I will post online so other potential customers see how you handle problems.縮小
返信
EJR
EJR,
Correction. I just spoke with my bank. There was a bit of screw up with the printed invoice. MochaHost did correctly bill for the domain transfer. (Though their price is higher than the quotes I have been getting from their compet...続きitors. The only way I'll know for sure is to see if whoever I go with honors it.)縮小
返信
Ahmed Sameen
Ahmed Sameen アフガニスタンより,

Ammeters, Worst Hosting provider

1.0
クラウド
Signed up for a 2 year subscription. extremely poor service, urge everyone to avoid them!!
Very inexperienced team, they will screw up the configurations every few months. I switched to an alternative after a year into my subscr...続きiption. I'm writing this review because I got charged 500$ for another two years. I was taken by surprise because I did not give consent to store my payment information and certainly did not ask to renew my subscription automatically. They do not give the option in the signup process to opt out or anything.縮小
返信 Change review 役立つ (0) 日本語に翻訳する
MochaHost
MochaHost,
Dear Ahmed,

First and foremost, we deeply appreciate you sharing your experiences with our company. MochaHost has always valued feedback provided by our customers, both past and present.

Since your report was very alarming t...続きo Us, we took the liberty of investigating the matter and have managed to locate your account in question! It would seem that you have decided not to submit a Cancellation request for your service, only to allow your package to "Expire". From your single communication with our Billing team, it also seems that you have manually added your Credit Card into our system. Service auto-renewal is On by default (it's clearly labeled inside your account), thus you were charged upon renewal time. Please note that you can also personally disable the renewal feature right from there as well!

Our team has also explained that at no time have you reached out requesting Cancellation in any way shape or form, nor asked Us to disable any auto-renewal prior to your support chat, after you were charged. If you still feel that MochaHost is at fault in this situation, we can publish the relevant detail, logs, and communication. Thank you once again for sharing your viewpoint on your experience, we are truly sorry if you were left with a wrong impression of the situation!

Best regards,
MochaHost縮小
返信
Ahmed Sameen
Ahmed Sameen,
I’m sure any sensible reader will avoid you at any cost. This is a company that is refusing to refund $500+ For a 2 year subscription after I immediately contacted their support on the same day the transaction happened. Doesn’t y...続きour records say that too?
I’ll keep on educating people of my experience with your company. First and foremost I was never a customer of Mochahost you acquired my service account and payment Information from a2hosting (I would avoid them too). I never consented to a recurring subscription with them either (a2hosting). So what right do you have to steal 500$. On top of that why do you have my card information? Smells like a scam but iv wasted enough time talking to ur support. I’m getting help from my bank to refund the transaction.縮小
返信
MochaHost
MochaHost,
Dear Ahmed,

We absolutely agree with you, any reader can review and draw their own conclusions. We will not argue with your viewpoint in any way, we simply offered our side of the story and the facts that were presented.

Best regards,
MochaHost
返信
M sarkar
M sarkar,
Exactly! They did same with me. They say something else at the time of purchase and on renewals they just increase fees. They got completely unprofessional, rude customer service representative , they don't even know how to behave!
返信
Zaza Software Developer
Zaza Software Developer エジプトより,

MochaHost is Poor. Avoid

3.0
共有 Business - Windows
For at least 2 months, I've been having repetitive problems with MySQL database hosting, which kills the entire hosting account and makes clients fly away from my service, and also makes me lose a lot of search rank on Google.

...続きMochaHost don't seem to do any effort to shoot the problem or nail it down, but rather tend to reset or restart the service or servers, so things would work relatively okay for a short while, then quickly deteriorate again.

You will also see "Scheduled Server Maintenance" emails and notes a bit toooo often--don't know where the 99.99% uptime promise has gone!!

What I like, though, about MochaHost service is the free SSL certificates feature, which is not available to many other hosting vendors.縮小
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エキスパートレビュー

Michael Levanduski
Michael Levanduski
Hosting Expert

あらゆる種類のサイト対応の在米の高品質なホスティングサービス

MochaHostは、直接ホスティングと再販業者の両方のオプションを提供する定評のある会社です。主な焦点は、共有、VPS、またはクラウドベースの専用サーバーとして提供される直接ホスティングです。あらゆるレベルでLinuxとWindowsの両方のオプションを提供しており、非常に便利です（ただし、再販業者はWindowsのみです）。

2002年以来営業しており、優れたホスティングのための良い評判を得ています。CNETを含むよく知られた技術出版物からいくつかの賞を受賞しました。主なオフィスはカリフォルニア州サンノゼにあり、同地で主要なデータセンターを運営しています。独自のデータセンターを持ち、最高水準に維持され、信頼性を高めるためにインターネットへの複数のバックボーン接続を持っているという事実を売り物にしています。

MochaHost 価格／プラン／機能 - 2022

共有ホスティングプラン

プラン名 容量 帯域幅 パネル サイト数 価格 スコア
Soho - Linux 無制限 無制限 cPanel 1 ￥250 8.4 詳細
Business - Linux 無制限 無制限 cPanel 無制限 ￥450 9.0 詳細
Soho - Windows 無制限 無制限 cPanel 1 ￥320 8.2 詳細
Business - Windows 無制限 無制限 cPanel 無制限 ￥510 8.9 詳細
Mocha - Linux 無制限 無制限 cPanel 無制限 ￥720 8.6 詳細
Mocha - Windows 無制限 無制限 cPanel 無制限 ￥800 8.0 詳細

VPS ホスティングプランを比較する

プラン名 容量 CPU RAM OS 価格 スコア
Ristretto4 40 GB 1 x 1.20GHz 512 MB ￥1,030 8.6 詳細
Core 20 GB 1 x 2.40GHz 1 GB ￥1,280 9.7 詳細
Perfetto1 60 GB 1 x 2.40GHz 2 GB ￥1,280 8.6 詳細
Perfetto2-R2 80 GB 1 x 2.40GHz 2 GB ￥1,730 9.4 詳細
Perfetto2 80 GB 2 x 2.40GHz 2 GB ￥1,920 9.4 詳細
Perfetto1-R2 60 GB 1 x 2.40GHz 1 GB ￥2,330 8.0 詳細
Perfetto3-R2 100 GB 2 x 2.40GHz 2 GB ￥2,310 5.8 詳細
Perfetto3 100 GB 2 x 2.40GHz 3 GB ￥2,560 4.8 詳細
Perfetto4-R2 150 GB 2 x 2.40GHz 4 GB ￥2,880 4.4 詳細
Perfetto4 150 GB 3 x 2.40GHz 4 GB ￥2,880 6.5 詳細
Perfetto5 200 GB 4 x 2.40GHz 4 GB ￥3,460 9.4 詳細
Perfetto5-R2 200 GB 4 x 2.40GHz 6 GB ￥3,460 8.6 詳細
Perfetto6-R2 250 GB 4 x 2.40GHz 8 GB ￥4,030 10 詳細
Perfetto6 250 GB 4 x 2.40GHz 6 GB ￥4,610 6.6 詳細
Perfetto7-R2 300 GB 6 x 2.40GHz 10 GB ￥5,180 8.6 詳細
Perfetto7 300 GB 4 x 2.40GHz 8 GB ￥5,760 9.2 詳細

専用サーバープラン

プラン名 容量 CPU RAM OS 価格 スコア
Altura-3 50 GB 1 x 2.40GHz 2 GB ￥2,440 8.6 詳細
Altura-3 100 GB 2 x 2.40GHz 4 GB ￥3,840 8.6 詳細
Ankola-3 100 GB 2 x 2.40GHz 4 GB ￥3,080 5.8 詳細
Ankola-3 100 GB 2 x 2.40GHz 6 GB ￥4,480 10 詳細
Barista-3 200 GB 4 x 2.40GHz 6 GB ￥6,020 2.0 詳細
Barista-3 200 GB 4 x 2.40GHz 8 GB ￥6,660 8.0 詳細
Barahona-3 300 GB 6 x 2.40GHz 8 GB ￥8,190 8.6 詳細
Barahona-3 300 GB 6 x 2.40GHz 10 GB ￥8,830 8.6 詳細
Matari-3 400 GB 8 x 2.40GHz 10 GB ￥10,370 9.6 詳細
Matari-3 400 GB 8 x 2.40GHz 12 GB ￥11,010 8.6 詳細
Moshi-3 500 GB 10 x 2.40GHz 12 GB ￥12,540 6.4 詳細
Moshi-3 500 GB 10 x 2.40GHz 14 GB ￥13,180 8.6 詳細
Moshi-4 600 GB 12 x 2.40GHz 16 GB ￥15,360 8.6 詳細
Moshi-4 600 GB 12 x 2.40GHz 18 GB ￥16,000 8.6 詳細
Moshi-5 700 GB 14 x 2.40GHz 20 GB ￥16,350 8.6 詳細
Moshi-5 700 GB 14 x 2.40GHz 22 GB ￥18,810 2.0 詳細
Moshi-6 800 GB 16 x 2.40GHz 24 GB ￥20,990 8.8 詳細
Moshi-6 800 GB 16 x 2.40GHz 26 GB ￥21,630 8.6 詳細

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