I was simply asking some question about their service when they start saying that I was not interested in their services but just interviewing them.
So I reply that I was probably a future client and just wanted to know more about their product since I wanted to buy one and their final reply was

"and we have the right to deny you.
so good luck with your search."

What type of support is that??

Buyer beware!!! They suspend my server and delete all my data without any reason. The only satisfy is paypal give me back my money.

Today i just asked them about pricing quota for new server..as a clients its just my normal task that have to ask question if have
and as seller its novogara staff work to provide satisfactory answer
but kindly please see this screenshot how rudely they LOCKED my account as well as provided such a Worst answer https://prnt.sc/q0nudz

Please Judge guys is this provider good?i have really never seen such a attitude of any company simple staff person...behaving like a CEO..
Stupid person ever who loss his good client now

i don't recommend such a idiot company WORST NOVOGARA
Regards,

novogara.com / ecatel.net - SCAM AND CHEATERS

they just stole my money without providing a server.:
--------------------

On 2018-03-21 12:33, support@novogara.com wrote:
> hello
>
> With this kind of language you shouldnt expect any normal responses back.
>
> We will refund the money excluding our administation costs which are
> 25 % in this case.
> It will be done within 14 days.
>
> Thank you and have a nice day.
>

---- Original message ----
>
>> I did not think that for such a serious company it would be a problem.
>>
>> I apologize if I hurt your feelings, just do not cry
>> then just refund the money to bitcoin:
>> 1Q8aE3rKHtu599oB6Cc4TXXXXXXXXXX
>>
>> best regards

>>
>>
>>
>>
>> On 2018-03-21 00:53, support@novogara.com wrote:
>> > my problem is that you edited my email in the quote. That is not
>> nice.
>> > we offered you 2x 3TB and you made 2x 4TB of it.
>> >
>> > if you need 2x 4TB just ask if we offer it and il give you a price.
>> > We dont offer any 4TB disks..
>> >
>> > i can offer you 4x 3TB if you want.
>> > costs are 125 eur one-time
>> >
>> > please let us know.
>> > thanks
>> >
>> >
---- Original message ----
>> >
>> >> install 2x 4TB for an additional fee. What is your problem?
>> >>
>> >>
>> >>

>> >> On 2018-03-20 22:18, support@novogara.com wrote:
>> >> > hi
>> >> >
>> >> > Do you always edit other people their emails?
>> >> > We told you 2x3TB and you edited my email and made 2x 4TB of it..
>> >> >
>> >> > not a very good start to do business.
>> >> >
---- Original message ----
>> >> >
>> >> >> Hello,
>> >> >>
>> >> >> Install 2x 4TB SATA HDD. Server ID 54449 - DELL QC-R310-1.
>> Invoice
>> >> >> Number 30801-XXXX

>> >> >>
>> >> >>
>> >> >> On 2018-03-19 23:54, support@novogara.com wrote:
>> >> >> > sure please let us know the order ID and we will provision the
>> >> >> server
>> >> >> > with 2x4tb disk.
>> >> >> > no additional costs. thanks
>> >> >> > ---- Original message ----
>> >> >> >
>> >> >> >> Email address: ME
>> >> >> >> Telephone: [phone]
>> >> >> >> IP Address: XXXXXX
>> >> >> >> Order reference: [order_ref]
>> >> >> >> Message: I want to order Dedicated server: DELL QC-R310-1
>> >> rncan
>> >> >> you
>> >> >> >> install HDD 2x 4TB SATA instead of 2x 500GB SATA ?