OVHcloud, a premier web hosting provider, is celebrated for its powerful and scalable hosting solutions. Their dedicated server offerings are exceptional, enabling users to handle high traffic and complex applications effortlessly, while their VPS plans offer flexibility and customization, making them an ideal choice for users across all levels of technical expertise.
The easy truth is, all the other hosting providers you see in this very site do not own any of their hardware (mostly), they depend on providers like OVH to do this. Why am I saying this? Because I don't get why OVH is rated this low. It's not a bad hosting company at all, no, rather they are the gods of all other hosting companies if you think about it (not all, but a DECENT bunch) So please don't get deceived by these reviews from unprofessional people. OVH has a large variety of products and their specialization is with dedicated servers, but I was using their shared hosting and despite the low focus, it still works better and is way budget friendly compared to many providers. If you are someone that actually can use their brain and doesn't need support for every little issue... this company is perfect.
I'm wondering how much they pay you to write this review.
When you don't notice the problems they have then your demands are just way to low to experience this.
Can you tell me if it's normal and professional that every day my server gets disconnected from the network, resulting in package loss which results in my clients getting disconnected. OVH now just turned of the monitoring to ignore the issues.
So when you label this at 'the only true hosting provider' i'm worried about your professionalism.
OVH jak dotąd jest najgorszą stroną jaką miałem przyjemność używać. Jak zwykle coś u nich nie działało, praca samej strony jest bardzo ciężka i mozolna. Moi klienci zawsze narzekali, że coś w ich hostingu jest nie tak. Sama instalacja, nawet modułu 1 click była zawsze do zepsucia. Support uporczywy, zero pomocy, ewentualnie odsyłanie do francusko języcznej strony. Bo wszyscy mówią po francusku, nie? Nigdy więcej ovh.
Hello, Thank you for taking the time to post this review. We're sorry to hear about this feedback. Our support teams respond as quickly as possible to all requests sent to them, in the language of the subsidiary where the account concerned was created. So that we can see exactly what happened, please specify the number of the ticket in question, so that we can get back to the team concerned to review your request.
am very disappointed with the OVH service, which I would not recommend to my worst enemy. They do not inform me about any planned maintenance, there is a problem with the data transfer to some ISPs, and they do not respond to my tickets.
Hello Mateusz, Sorry for that feedback. You can rest assured that our support teams answer as fast as possible to all requests. If a ticket is in progress, don't hesitate to give us the number so that we can get back to the department concerned. Regards, Alexandre.L
They are so disconnected from clients right now, it is unusable
No one wanted to solve server technical issue on OVH end, because client didnt have premium support. Client left. I cannot order two servers, contract worth 30k$ a year, as no one will talk to me.
I am worried that this company lost it. They have really good services if you know how to use them, but they are so disconeccted from clients that its a bit funny now.
Hello, sorry for the feedback. Our support is at your disposal for any server side malfunction, but if the malfunction is related to your configuration, this is beyond the scope of standard support. If there is a ticket on the subject, do not hesitate to communicate the number, so that we can see what has happened and possibly re-launch the service concerned.
Obsługa klienta przekierowuje z jednego działu do drugiego i tak w kółko, nikt nie chce pomóc. Karzą dzwonić ale telefonu nikt nie odbiera, na czacie nikogo nie ma. Porażka, odradzam!!!
Hello Piotr, thank you for sharing your opinion, and sorry for the feedback. Please be assured that the different support teams (phone, ticket, livechat, social networks) are doing their best to respond to each request as soon as possible. If you have a ticket in progress, please provide us with the number so that we can take care of it or follow up with the department concerned.
Od 16 lat działam w IT. W panelu OVH nie można poprawnie wydelegować domeny. Komunikaty "Trwa usuwanie" a następnie "W realizacji" są fałszywe. Stare IP nie jest automatycznie usuwane. Rekordy dublują się. Trzeba nanosić ~3 razy zmiany, aby ostatecznie wprowadzić właściwe dane. To jest okropne. Ogólnie cały panel OVH jest tak mało intuicyjny.
Thank you for taking the time to leave a review on Hostinger.
OVHcloud attaches great importance to feedback from its customers.
Concerning the elements reported about the actions carried out via your customer area, we have no feedback of similar and systematic behavior. If you notice these behaviors via another browser / device (error, actions not taken into account), I invite you to create a ticket with the elements at your disposal (screenshot, timestamps) in order to investigate.
We remain at your disposal if necessary on all available channels (call, ticket, livechat and social networks).
Support jest straszny. Czas oczekiwania to zawet 15 godzin na odpowiedź. Zawiesili mi vps'a przez skrypt gdzie konkurencja do tego nie ma problemu. Nie polecam.
Hello Jakub, thank you for sharing your opinion, and sorry for that feedback.
Be assured that the different support teams do their best to reply, as fast as possible, to all requests, in accordance with our level of support : https://www.ovhcloud.com/en/support-levels/premium/
If there's currently an opened ticket, the support in charge of your geographical area will keep you informed quickly.
Bardzo wolny hosting, a usluga mailowa niestety bardzo zawodna (maile czesto nie wychodzą)
Mam hosting od wielu lat na OVH i musiałem się w końcu podzielić opinia o słabej jakości hostingu. Panel administracyjny jest jednym wielkim bałaganem, który odsyła co chwila do francuskich stron pomocy (które dodatkowo nie były aktualizowane od 10 lat więc nawet tłumacz nie pomoże). prosta strona postawiona na ich serwerze otwiera się ok 10 sekund na każdej platformie! Żenujące. ostatnio tez przestały wychodzić emaile. Zorientowałem się po kilku dniach ale niestety wsparcie zaczęło coś pisać że winne są moje filtry dla poczty przychodzącej :-) których zresztą nie zmieniałem od dwóch lat. Żenujący poziom wsparcia. Ten fakt przelał czarę goryczy i musiałem się podzielić opinią na temat OVH. jedyne co mnie tu zresztą trzymało to w miarę niska cena - ale w stosunku do usług nawet ta cena się nie opłaca. Nie polecam
Oferta oszukuje klientow-100 kont email nie dotycxy hostingu pro (a przeciez taka usluge kupujemy) a UWAGA- 1 DOMENY W HOSTINGU!! Co wiecej, zmuszaja nas do ktorej domeny to przypisac (brak opcji wyboru) i kiedy oszustwo wychodzi na jaw to nie pozwalaja z serwera zrezygnowac a jako rozwiazanie reklamacji proponuja zakup skrzynnek mailoeych po 5 zl miesiecznie jedna. Dramat! Obsluga tez dramat-w soboty i niedziele nie pracuja a w tygodniu bardzo krotko. NIE POLECAM Z CALEGO SERCA
OVHCloud is an affordable hosting provider offering generous features and resources. However, it might not be the best value for the money due to its extensive learning curve and lack of customer support.
Does OVHCloud offer a money-back guarantee?
No, this hosting provider doesn’t offer a money-back guarantee.
