It's happened to me three times now that a server has been completely erased and shut down because of their ancient payment system. I set it to do automatic payments via Paypal, this fails, and then they'll unplug and erase my servers on the weekend without warning. Overdue notices appear in my account, but not in my emails. One Monday morning I was lucky and they hadn't erased the server yet, so they could just start it up again, but twice now my backup server has either failed or been taken offline due to an overdue bill that I'm not aware of (since I set up automatic payments, duh), and defeats the purpose of having a backup server. I like the guys who are tech help, but they can only defer to billing. At some point they need to update their billing system to work or I'll be forced to relocate due to the stress of finding my servers shut down like this.