Their control panel system is absolutely fantastic
My friend and l would like to say that you guys are so amazing. More and more of our clients are m...
oving to your servers because you provide fast efficient and most of all helpful support. Transferred all my sites to them and no regrets. Their customer service is very helpful and professional. My page was attacked by script kiddies on several occasions and they helped me to harden my site against further attacks. It is so rare that you get good customer service nowadays.
I found this hosting company after reading reviews for a very long time. I was trying to find a reliable, budget-friendly, and helpful hosting provide...
r. I bought the Pro plan for three years. It has been 4 months, and I believe that it has been one of the best decisions in my SEO life to find this company. They solve the problems in five or seven minutes. Each of my problems is clearly understood, and their help desk is online almost 24 hours a day. What else can I want? I am hosting two websites at Chemicloud, and I want to add one more in the future.
Not professional and internal departments seperated
domain renew till 2021 and further renew to 2023 in the morning after live chat with tech...but email by domain renewal team that our domain was not r...
enew. Attached all invoices paid to verify that what they claimed was not correct. But still unable to get our company back in operations...in time of Covid19, how could such incident happened!!!
Bad attitude when they know I m migrating server due to technical issues
I used it for 2 years and as a Senior Developer, I would not recommend this to anyone. They miss interpreted the word grace period once they came to k...
now I m not going to continue first they asked to pay for the grace period and then suspended the account 10 hours before ending the grace period and insisted to buy for one more month to recover the data if required.
I have used many hosting services including aws, godaddy, BlueHost, hostgator, Contabo, OVS, etc for different clients in my entire professional career but chemcloud is very opportunist.
also, their technical staff is so much incompetent that often they refuse to install some packages or install them in a way that is not useful and generates issues.
Personally, I would not recommend it to any of my clients.
