It is rare today that a company provides good customer service.
It is almost impossible to find great customer service
Newtek is my only vendor that provides EXCELLENT customer service.
Today I called into Billing with a que... 続き stion. Daniel took the call and very quickly solved the problem.
Then, I off-handedly asked him a non-Billing question. He graciously took the question and answered it. He was AWESOME.
If Newtek could clone Daniel and offered to sell the clones to other companies the stock price would triple.
Thank you Newtek management for hiring and retaining folks like Daniel. I have never been disappointed with Newtek Customer Service in 23 years. 縮小

Our server has been going down every 2 weeks for the past 2-3 months and I have to call them each time and it took them forever to fix the problem... in the meantime, my whole office can't work and there is no income coming ... 続き in. The tech support is hard to get hold off, we called them on a Friday, the problem still not fixed by Monday. Horibble ! Cannot depend on this company. 縮小