I have 4 years of using it and works perfect, support works, uptime works, they give me whm, etc...
Site5 vs Stromonic
|比較されたオプション||Site5 を訪問する||Stromonic を訪問する|
|最低価格||￥640 / 月||￥260 / 月|
|168 レビュー||422 レビュー|
|最新の肯定的なレビュー|| || |
I have had an email problem on Site5 for nearly a year. It no longer provides telephone support and writing a "ticket" about an issue is summarily ignored. A few days later, after submitting a ticket, an email from site5 is ... 続き received after each ticket that says. "since we have not heard from you the issue will be closed". I have sent several tickets complaining of he same issue numerous times and each time the issue is ignored and followed by the same email to me. There isn't even a statement that the issue was read.
I have therefore moved my website and hosting to another hosting company but Site5 relentlessly bombards me with email about the issue it refuses to resolve. I lost a lot of business because emails I sent to customers from it's server were consistently bounced from gmail, aol and yahoo email accounts because the Site5 server was insecure by gmail, aol and yahoo.
At this time, nearly a year after submitting the first ticket, and several months after moving my website to another host, Site5 refuses so acknowledge that I am no longer a customer. They keep sending those useless emails about the ticket being closed. I need to make sure that any future charges to my credit card that are attempted by Site5 are blocked since customer service has not deleted my account, even though I specifically sent a request to customer service insisting that my account be closed (and even though I have removed my website and email to another host).
Site5's support is Horrible ...the worst...it is non-existent!! I suspect there are no live support technicians working for this company, hence the spitting out the same canned email month after month to me "closing" my ticket without ever addressing my problem , and giving no pretext that there was even an effort to address the problem.
Go somewhere else when looking for a webhost. 縮小
I got a VPS from Stromonic in Dec 2021 and paid for a year upfront. Provisioning was fast (about 4 hours) and flawless. Even IPv6 was enabled by default. It performed decently: Xeon CPU, storage was fast, nothing to complain ... 続き about. Their network had some short hiccups from time to time but that's common between India/Asia and Europe, I guess.
In March there was a longer outage in March '22, but their support team was able to resolve it within 2 hours after opening a ticket.
On Sep 13 I filed a cancellation request in Stromonic's WHMCS portal and they confirmed they would cancel the server on Dec 9 which is the end of the period I paid for.
On Sep 23 I discovered that my VPS with them was offline. I decided to postpone looking into that since I was on vacation at that time.
On Sep 30 I logged in to their customer portal and found my VPS terminated. I opened a ticket and they just responded that they've terminated it due to my cancellation request. When I pointed their attention to the cancellation date they confirmed via email, they created a new service for me. My server and all data on it was already deleted.
We went back and forth a bit but they refused to give me any reason why they've cancelled my server early and also didn't seem to see any issue in their practice. So I've decided not to use the new server they've set up and asked for a refund instead which they've refused.
So that's my experience with Stromonic with an unhappy end. You may decide on your own whether you'd like to deal with a company not honoring the periods you've paid for. 縮小
|4 / 6||3 / 6|
|5 / 6||6 / 6|
|4 / 6||6 / 6|
|1 / 2||2 / 2|
|2 / 8||8 / 8|
|Ruby on Rails||なし||はい/あり|
|1 / 3||3 / 3|
|2 / 6||4 / 6|