HostPapa ―専門家のレビュー 2018

ライター: Ilya Hazanov

HostPapa 評価

  • 信頼性
    8 / 10
  • 価格
    5 / 10
  • 使いやすさ
    6 / 10
  • サポート
    9.6 / 10
  • 機能
    9 / 10
7.5
評価 ~ Ilya Hazanov による

HostPapa:環境に優しいグリーンビジネスホスティング

HostPapaは2006年に設立され、米国とカナダに拠点を置き、サーバーの本拠はトロントあります。現在、ウェブホストがグリーンエネルギー・クレジットを購入しカーボンフットプリントを相殺するのが一般的となりましたが、その傾向はHostPapaによって始められました。HostPapaは、通常のデータセンターだけを相殺するやり方より進んだ、全社で使用するエネルギーの量のグリーンクレジットを購入する方法を実施しています。サイト上の印で自慢するために何かをするのではなく、真に正しいことをしようとしているようです。HostPapaは、無制限のドメイン、帯域幅、ディスク容量、MySQLデータベースなど、最も基本的なパッケージでも多くを提供しています。販促用のキャンペーンパッケージ、優れたウェブサイトビルダー、サポートなどの機能もあります。

Uptime & Reliability

比較する
8

Secure and Reliable

HostPapa says it provides “100% Service Guarantee” and boasts of 99.9% uptim or your money back. That number holds up almost perfectly during testing. The servers are great, thanks to solid hardware with Linux on board, constant site monitoring, a backup power system, and a great firewall.

Features

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9

Economical Price, Many Add-on Features

HostPapa lures you in with unlimited domains and subdomains, bandwidth, disk space, MySQL 5.1 databases, and emails, then tried to fork over some big bucks for a a wide variety of features. They offer great small business tools, like programs for blogs and e-commerce solutions. If you’re a Google fan, you can spend a little bit and get access to a Google Apps package. You also get a free marketing package with some credits for promotional tools, to help get you started with a campaign.

Feature Description
BandwidthAll HostPapa accounts include unlimited bandwidth.
Disk SpaceAll HostPapa accounts include unlimited disk space.t
Website BuilderHostPapa’s site builder, SohoLauch, is included in all packages for free, and is surprisingly easy to use. You can add in such advanced features as shopping carts, photo albums, and blogs.
Email AccountsAll HostPapa accounts include unlimited email accounts.
Shopping CartsAll HostPapa accounts include OS Commerce Cart and ZenCart Shopping Cart. Your HostPapa account is also compatible to be used as a PayPal merchant.
StatsYou can track your website traffic with AWStats, Webalizer, or Analog.t
MySQL databasesAll HostPapa accounts include an unlimited number of MySQL Databases with phpMyAdmin.t
FTP AccountAll HostPapa accounts include unlimited FTP accounts with constant access.t
Multiple DomainsAll HostPapa accounts include unlimited number of domains and websites for each account.t

Support

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9.6

Help, I Need Somebody!

HostPapa’s provides support via phone, live chat, or a ticketed system; however, you’ll find a plethora of complaints on the web about slow response times and poor technical support. However, we were impressed with the library of video tutorials and the user forum space—there are even  articles in Spanish and French.

Pricing

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5

Sneaky Charges

In a decision I’ll call “not the coolest move,” HostPapa opted for the sneaky move of pre-checking add-ons during the check out process. So although there are great, competitive prices, pay attention to the total before you confirm payment. If it doesn’t look right, it might not be. For example, a Private Domain for $8.99, SiteLock for $14.95, and domain extension after the first free year for $15 are all auto-checked. There is a $29.95 setup fee that HostPapa generously waives when you sign up (thanks, HostPapa), but if you take advantage of the money-back guarantee and cancel, you’re then charged that previously waived $29.95 setup fee (not cool, HostPapa). If you read the fine print, you can get a good web host at a great price, but there’s a sense that feels like they’re trying to take advantage of people who aren’t paying the closest of attention. As a side note, if you want a dedicated IP address, you can do so for an extra $36 per year.

User Friendly

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6

Easy Signup, Easy Use

HostPapa’s site is organized and even has an often-updated blog. (Who actually has an often-updated blog?!) Packages are clearly distinguished, and signup is a breeze. HostPapa opted for cPanel, the standard across many web hosts. But even if you’re familiar with cPanel, you may be surprised by how full your HostPapa cPanel is: because of all of the included features and products even in the basic package, your page may be more cluttered than you’re used to. If you like WordPress, you can easily install it from cPanel, complementary in all packages.

Summary

HostPapa isn’t the cheapest on the block, but for small businesses looking for features like help with blogs or e-commerce, this is a good fit. You need to pay attention during checkout, and you might choose to solve your own support issues, but with those caveats in mind, the packages are priced well considering the included features. PROS

  • Truly green company
  • Excellent, timely support
  • Fantastic add-on features
  • Unlimited basics (domains, email, bandwidth, etc)

CONS     

  • Lengthy contracts
  • Sneaky, auto-selected add-ons
  • Waived setup fee charged if you cancel
  • Poor customer service
  • Limited technical tools
  • Difficulty with cancellations

HostPapa ユーザーレビュー

249 レビュー に基づく 4 言語 で
9.1
最良

HostPapa に対する利用者のスコア

  • 信頼性
    9.2 / 10
  • 価格
    8.9 / 10
  • 使いやすさ
    9.1 / 10
  • サポート
    9.3 / 10
  • 機能
    9.0 / 10

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言語
ユーザーの信用は当社の最優先事項です! ホスティング会社はレビューを変更・削除することはできません。
現在、HostPapa の 日本語 でのレビューはありません。もしあなたがこのサービスをご存知なら、 日本語 の初レビューを お書きください。
Danny Oakes
イギリス
  • 信頼性 2.0
  • 価格 8.0
  • 使いやすさ 2.0
  • サポート 2.0
  • 機能 6.0
4.0
新しい

Very poor.

使用されたサービス: 共有 - BUSINESS
Back in 2008 I took out a HostPapa plan where everything was pefect, and remained so for 7 years.
The price was great, support was great, the features were great.
Second to none.

However, Since 2015, I've had nothing but trou...続き
Dan Turner
カナダ
  • 信頼性 10
  • 価格 10
  • 使いやすさ 10
  • サポート 10
  • 機能 10
10
新しい

Fast and Fantastic Online Customer Service

使用されたサービス: 共有
Just a great experience working with HostPapa's online support when I got stuck getting back into my site to update info. Really prompt, professional and accurate detailed information to get me back up and operational within minut...続き
Regan Swallow
カナダ
  • 信頼性 10
  • 価格 10
  • 使いやすさ 10
  • サポート 10
  • 機能 10
10
新しい

Tech support

使用されたサービス: 共有
I recently had an email issue and needed tech support. I was amazed that the response with the needed fix was not only the same day but within a couple of hours. Great service and follow up.
Fiona Anagnostou
オーストラリア
  • 信頼性 6.0
  • 価格 2.0
  • 使いやすさ 6.0
  • サポート 6.0
  • 機能 6.0
5.2
新しい

Ripped Off

使用されたサービス: 共有 - BUSINESS PRO
I've been advised to pay another $236 on top of the $500 already paid to have 1 x domain, 1 x email a basic 10 page max website builder with ecommerce!!! I have just asked for the 30 day money back guarantee. So not happy, tech su...続き
HostPapa
Fiona,

Sorry to here about your most recent experience with our team and the fact that you believe you've been misled by our pricing of our upgrade for the HostPapa website builder to ecommerce. Someone from our solutions team will be in touch with you to see if we can resolve this matter.

Cheryl Bedard
カナダ
  • 信頼性 10
  • 価格 10
  • 使いやすさ 10
  • サポート 10
  • 機能 10
10
新しい

Hostpapa Value

使用されたサービス: 共有 - BUSINESS
Hostpapa is invisible. It manages my web and my emails. It works in the background quietly doing its job. I have only had to call tech once when I was over my memory limit. The tech was kind, informative, and had a ready solution ...続き
Luele Driescher
ニュージーランド
  • 信頼性 4.0
  • 価格 6.0
  • 使いやすさ 6.0
  • サポート 2.0
  • 機能 6.0
4.8

They are absolutely useless

I have been waiting for 48 hours for website builder to be actioned on an existing account. 6 service requests and still nothing.
HostPapa
Hi Luele,

Sorry to here you've been waiting on a resolution for your issues.
I just came across this review but will forward it promptly to our support department to ensure that this matter is once indeed resolved.
user avatar
Luele
Thanks for your reply but it's too late. I have gone with another provider

価格

サービス 価格帯
共有ホスティング ¥440 - ¥1,450 プランを見る
VPS ¥2,230 - ¥12,250 プランを見る
SSL ¥0 プランを見る
www.hostpapa.com によるサービスと価格

HostPapa 価格/プラン/機能 - 2018

共有ホスティングプラン

プラン名 容量 帯域幅 サイト数 価格
50 GB 無制限 2 ¥440
無制限 無制限 無制限 ¥440
無制限 無制限 無制限 ¥1,450

VPS ホスティングプランを比較する

プラン名 容量 CPU RAM OS 価格
50 GB 4 コア 1.5 GB ¥2,230
100 GB 8 コア 3 GB ¥4,460
200 GB 8 コア 6 GB ¥12,250

SSLプラン

プラン名 機能 保証 価格
Let\'s Encrypt SSL
FREE SSL with hosting
¥0 ¥0
HostPapa 社の全てのホスティングサービスには無料ドメインが付いています

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