I accidentally deleted my entire website (my fault), and my backups weren't working properly, but they managed to provide a backup and support within ...
record time. Saved me from a panic attack. Truly appreciate that! Some cons: a bit slower than my previous BlueHost, but definitely far less expensive. Also uses the latest MySQL on VPS only, not shared hosting.
I've looked at using CDN for awhile but could not justify the cost. As a consultant for a software game developer, you need lots of bandwidth in spurt...
s and then things die off til the next release or update. With Beluga, the ability to have a CDN is now a reality for us. Our users are happy with the speeds. (Some of our games are over 5GB in size). We successfully deployed a release this past week with no complaints of download speeds. That is a first! Best of all, we did it at a price that was affordable to use.
I wish they had better reporting, but you do have the ability to receive logs from them, so that's a good compromise. I've sent in 4 support tickets and most of the time they responded back within 10 minutes or less! SHOCKING.
Over the last year, the service from Arvixe has been horrendous. There have been server outages that have lasted from hours to almost a week. Technica...
l Support staff is incompetent. Additionally, they do not read the messages that one sends in chat. As for generating a trouble ticket, I generated a trouble ticket on Dec. 30, 2022 at 8:30am Central Time. They did not respond until January 3, 2023 at 9:05am stating there was no problem. Well. NO SH*T, Sherlock. The server reappeared sometime after 21:00 on Saturday, December 31, 2022. Even though the server shared057.arvixe.com died sometime on December 29. There are no reports that anything was wrong with the server. Plus, Arvixe raises their rates every year once you are stupid enough to purchase a service. Things were good in 2015, yet the service and support has rapidly declined since 2019. At one time, I hosted 10 domains on Arvixe. Because of poor service I moved them to another hosting service. Will move the last three this month.
They spend your money from your credit card every month even you never didn't use their CDN.
They charged every month on 20$, even you don't set up your pull zones. Because they required credit card data while creating an account. Support told...
me that I selected an automatically charge when I was registered, but I don't find any option in settings how to remove Credit card data or an option how to switch off automatically charges. So seems to they have only one option is to remove an account.
Also they didn't have an FTP data upload service by default, only as additional service with extra payment for this service.
Seems to you have to pay every month minimum 20$ and plus a fee for spent traffic.
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