I have a well-settled online business of crockeries. For that business I have a shared hosting plan with Chemicloud. Until then I haven’t got any issu...
e with their service. Currently, I am launching my new website home decore for that I got Domainracer ‘s shared hosting.
First, I was scared but now I am very satisfied with their initial startup support and all.
This the first hosting company on this world that their system will automatically renew some service in this case my hosting, 2 days before of real re...
newal date and in this case is at April 22 instead of April 24
At other hosting companies i have example on same day to i can cancel my hosting, example my hosting will expire at 24.4.2023 and if i not renew till that day my hosting will be cancelled automatically or renewed automatically if i set like that.
They follow some refund policy. Refund policy that system can renew my service 2 days before real date??? !!! ARE YOU JOKING ME?!!
I asked them to refund my money, they refused three times
People stay away from this company,very bad in the way that make customer frustrated.
Bad attitude when they know I m migrating server due to technical issues
I used it for 2 years and as a Senior Developer, I would not recommend this to anyone. They miss interpreted the word grace period once they came to k...
now I m not going to continue first they asked to pay for the grace period and then suspended the account 10 hours before ending the grace period and insisted to buy for one more month to recover the data if required.
I have used many hosting services including aws, godaddy, BlueHost, hostgator, Contabo, OVS, etc for different clients in my entire professional career but chemcloud is very opportunist.
also, their technical staff is so much incompetent that often they refuse to install some packages or install them in a way that is not useful and generates issues.
Personally, I would not recommend it to any of my clients.