In this Contabo vs Liquid Web comparison, our extensive tests on both providers cover everything from pricing and performance to customer feedback. We find out which one stands out. This comprehensive analysis gives you a clear picture of why Liquid Web is often the preferred choice for website owners.
I encountered a difficult and complex billing issue stemming from an internal system error. Following escalation, the Quality Assurance Manager interv...
ened personally to address the problem.
The unjustified fee was fully canceled, and I was offered compensation for the inconvenience caused. The dispute was handled with high professionalism and swift action by the senior management. Contabo demonstrated excellent service recovery when it came to resolving a complicated conflict. I highly recommend them.
I have been a Liquid Web customer for 15 years. I have two (2) servers with them and they have always provided excellent products and services at goo...
d prices. Also, there support is always friendly, knowledgeable and timely.
I am start having problem server access either control panel or domain hosted for last four weeks. I have been sending emails to support address. I ...
only got two reply. One is about ten days later saying there is no problem. The other just this morning saying they don't know who I am. Well, server came back on but there is still no explanation of the problems.
Avoid at all costs. Customer 'service' has fallen off a cliff - for over $1300 a month I can't even call anyone, and am currently on live chat (have b...
een for over half an hour) because of a simple ModSec rule blocking access that I can't change on my own (managed) server.
