In this CoolHandle vs A Small Orange comparison, our extensive tests on both providers cover everything from pricing and performance to customer feedback. We find out which one stands out. This comprehensive analysis gives you a clear picture of why CoolHandle is often the preferred choice for website owners.
Coolhandle is absolutely five star. My website required some changes and upgrades to the hosting that could not be made by an average site owner. I co...
ntacted support, explained my situation and the Tech team upgraded as per my needs as well as presented tutorials for future changes. I use four hosting platforms and Coolhandle is absolutely the best. I plan to begin using Coolhandle exclusively.
Cheers,
P. Rodriguez
Very good experience. No downtime in last 3 months.
I signed up with A Small Orange despite seeing many bitter reviews on the internet. I've been using ASO shared (small) plan for 3 months. Never experi...
enced any issue with their service. I've monitored my website uptime with Jetpack plugin of wordpress and tested speed, server response time regularly. Never experienced any downtime in last 3 months. Pingdom shows my website is faster than the 98% website. Actually, so far I'm very happy with their service.
It is true that their support ticket is very slow and they took almost two weeks to reply my ticket about registering a new domain. But I never had to wait more than 3 minutes to get live chat support. My ticket was solved instantly via live chat.
Another good thing about ASO is their server name and user area interface is very unique and user friendly.
Hope ASO will remain consistent with their good service. Best wishes for ASO team!
The worst company I have had to deal with, supervisor is sleeping at the helm or has misplaced their head.
I signed on Sept 8th and felt it wasn’t going to be for me and called and cancel early Sept. 11th and ask for a refund. Since I have called 4 times as...
king for a refund and they all are great on the phone and turn it in to their supervisor, it never happens They are lairs . I called 9/18 then 9/27 then Oct 3rd. I check my card every day they will not refund my money. Today is Oct 6th that is thats 20 business days and 26 days al together. So beware of this scammer company. Bad company watch yourself and you credit card. It’s a scam.
They will STEAL YOUR MONEY overcharging your card with increased renewal fees NO MATTER IF YOU CANCELED OR TRANSFERED AWAY!
If you complain they wo...
n't give the money back - they only refund as credit to reuse their crap service longer. There are so many reviews about the same scam. AKA. RUN AWAY!
Do not trust anything they say. If you have ever registered with them, contact your bank or Paypal to remove ANY LINK before they STEAL your money! I never got my money back even they promise refund on customer support and later change their mind. Don't trust them.
