In this Discount Domains vs Freeparking comparison, our extensive tests on both providers cover everything from pricing and performance to customer feedback. We find out which one stands out. This comprehensive analysis gives you a clear picture of why Freeparking is often the preferred choice for website owners.
Lost a dot.com and got triple charged for 3 domains
Been with these guys for a number of years. Today I realized they had charged me for a dot.com that had expired plus they triple charged me for three...
domains. Customer service did not tell the truth about 'your case being investigated - we will be back to you today'. Lost a ton of cash over the dot.com expiring. These guys are Monday to Friday. Customer service is offshore so don't expect good English or help. Used to be good but having money taken (I'll say taken but really it is theft) with no contact despite calling and specifically asking if I will hear today is totally unacceptable. They overcharged me by $200AUD. Would 100% not recommend this company.
Three of my customers websites went down unexpectedly
Tried looking into the website issues myself, control panel said too many resources used. Contacted support but now first contact is an overseas call ...
centre which are no help. Waited 3 days without any response so have moved all websites to Cloudways, will also move domain names as Freeparking are now both expensive and useless to deal with. Their web hosting performance was substanded running on outed equipment with obsolete versions of linux. Now four of my customers are running on a single small new host and are considerably faster on Cloudways. Would definitely not recommend anymore.