I love this company, i am hosting with them since 3 years now,
they give you full support even after sale service which is very important,
how many times you ask the same questions, they keep answering and trying to solve the issues, I really like them and i think they are the best at the moment. I wish them best of luck.
very decent people.
Lost a dot.com and got triple charged for 3 domains
Been with these guys for a number of years. Today I realized they had charged me for a dot.com that had expired plus they triple charged me for three...
domains. Customer service did not tell the truth about 'your case being investigated - we will be back to you today'. Lost a ton of cash over the dot.com expiring. These guys are Monday to Friday. Customer service is offshore so don't expect good English or help. Used to be good but having money taken (I'll say taken but really it is theft) with no contact despite calling and specifically asking if I will hear today is totally unacceptable. They overcharged me by $200AUD. Would 100% not recommend this company.