In this Hetzner vs INTROSERV comparison, our extensive tests on both providers cover everything from pricing and performance to customer feedback. We find out which one stands out. This comprehensive analysis gives you a clear picture of why INTROSERV is often the preferred choice for website owners.
Being a customer for over 15 years, I always had great service and quick support.
Ahmd mhmd
4.8
amazing service
i have been using them for almost month for now , when i faced any issues their support respond instantly within 1 hour or less which is amazing , and...
Horrible customer support. Holds your servers hostage.
We are a large cleaning business. We have our server on Hetzner. Moved it over from AWS. We have a credit card on file. Our server is just under $5.00...
a month. Hardly anything. For some reason last month Hetzner never charged are credit card. Every month they have. I even checked and there was NO attempt. I had no idea. All of a sudden our server is down. They placed a lock on our IP address. I log-in to find out what happen. Manually pay the $12 invoice. But, the ban remains. You have to open a ticket and "WAIT" for them to remove it. It's been hours!!! and no response! I will be moving our server off Hetzner and over to Azure tomorrow. This is HORRIBLE customer support and B2B relations. If I did this to my clients I would be out of business.
