In this Hetzner vs Site5 comparison, our extensive tests on both providers cover everything from pricing and performance to customer feedback. We find out which one stands out. This comprehensive analysis gives you a clear picture of why Hetzner is often the preferred choice for website owners.
I'm a customer for a long time, approx 20 years.
Very reliable and fast internet connection 24h!
Very fast and competent service and support 24h a d...
15 years of experience site5 is a GOOD HOSTING provider
i stay with site5 when they move from haphost and to keep it short please check the votes i base it on our 15 years of services. They provide cloud ba...
se hosting that keep our network up for years. take my work and give them a try, i'll add a link to a website that hosted by site5. mobefy.com
Horrible customer support. Holds your servers hostage.
We are a large cleaning business. We have our server on Hetzner. Moved it over from AWS. We have a credit card on file. Our server is just under $5.00...
a month. Hardly anything. For some reason last month Hetzner never charged are credit card. Every month they have. I even checked and there was NO attempt. I had no idea. All of a sudden our server is down. They placed a lock on our IP address. I log-in to find out what happen. Manually pay the $12 invoice. But, the ban remains. You have to open a ticket and "WAIT" for them to remove it. It's been hours!!! and no response! I will be moving our server off Hetzner and over to Azure tomorrow. This is HORRIBLE customer support and B2B relations. If I did this to my clients I would be out of business.
Site5 has some suspect policies and I was charged after setting my account to not renew. Of course, they say I'm not eligible for a refund per ttheir...
policies. Besides heavily increasing prices, the reason I was moving was they did not want to update PHP version unless I paid even more money. Since they used the recurring payment type, it seems I'm just out the money they just took from me.
