InMotion Hosting vs InterServer 2020

to help you, or maybe even doesn't want to take the time. I've had a few of those even at InMotion. But the vast majority of the time, the First Tier people want to be helpful, they are knowledgeable, and when they don't have an immediate answer they will do their best to get one from their higher tier technicians. The rare times I've had a problem that I knew was not caused by my own coding, I've been very pleased with their response time and their willingness to help. I've been with them since 2013 and I can recall only one time where the person blamed it on my code immediately without bothering to do any research. Of course it turned out that it **wasn't** my code -- it was a glitch in an htaccess file that was apparently caused by CPanel. I never touch htaccess so I knew it wasn't something that I'd done. The second person I talked with was much more helpful and he troubleshooted the file, told me the problem, and he fixed it himself. That is awesome service!

ough their control panel looks a bit dated.
Free SSL certificate for your domain and subdomains from cPanel.

y hours on chat and emails.
In October, my site was down for a several days due to Support's arrogance. My WP theme had a major update, which broke my site even though I built a Child theme.
I requested a restore and gave Support the exact file from which to restore. However, support restored from a 2018 backup! (Another issue - support creates all these old folders on my File Manager when dealing with problems, then doesn't delete them). It's only the 2nd time in 4 years that I requested a restore. Support was adamant that I was wrong and the restore was correct and from the Oct 2020 file. We know what we've designed and built over the years, right?
Finally after several days of my site looking incomplete - not really functional - and hours on chat, one support guy confirmed that the restore was from a 2018. He didn't know how that could of happened, even though I gave them the exact file name/date/etc. (I've built a staging site now.)
If that wasn't bad enough for the October month, last week InMotion emailed to advise that I had to delete files as my account was too large, or it was being moved to another server. I'd have temp details until propagation was complete. InMotion provides "unlimited disk space"!
I emailed twice to advise that I'd clear all the old folders (around 30GB) and heard nothing. Sunday just gone, I get another email saying the move was almost complete and not to make changes to my site or use temp details to make changes!
I've been arguing with InMotion ever since that I didn't want my account moved and that I wanted to delete the 30GB of useless files created by InMotion, but it moved my account regardless!
These are only a couple of problems that I've experienced in 4 years. I'm now looking at another host as I've had enough!

cannot save my work because I'm getting a Server error (500 Error).
As usual, their support was acting like they don't believe me I have a problem and replied: "All the pages seems to work fine from our end".
I explained again the website is working but I cannot save changes made with Elementor on my homepage.
The support guy then showed me how he was able to make changes on a test page which was not made with Elementor...
After 45 minutes of trying to convince him that I do have a problem he asked me: "Do you have unsaved changes?".
I mean, this is the only reason why I contacted him...
After one hour on the chat he told me he was able to save changes with Elementor on my homepage.
When I asked him what changes did he make he showed me a screenshot of a test page not made with Elementor!
After 1 hour and 15 minutes he finally acknowledged the existence of the problem and advised: "This issue needs to be checked further, I will create a support ticket for you"
So I lost 1 hour and 15 minutes for nothing!
And every time they act in the same way, like they don't believe you actually have a problem.
If you value your time stay away from Interserver!