In short=>
We are happy clients of Jolly Works Hosting since 2011 and very highly recommend this provider.
Back story=>
We provide hosting ...
& maintenance services for a small, select group of clients & do not openly resell hosting services.
For those client's needs, shared reseller hosting is 100% sufficient as long as it is very solidly reliable.
A policy of ours is to give small, non-domestic providers a chance to prove their goodness - and this is where Jolly Works Hosting got its chance and did indeed prove to be a very good value - so much so that it is now our main provider.
We use their highest allotment reseller hosting plan & quite happily pay for 2 years each time.
We used their cPanel based services before the recent sweeping price changes in that utility - and now we are very happy DA based users.
Worthy of mention here is that as hosting users, we realize that we are paying for resources - but:
Most important of all is the hands-on work of managing the servers and above all else - the support services from that provider.
We realized that this provider is in a very different timezone - thereby working opposite hours of most folks in the US.
The support there is very responsive, polite & helpful - such that these differences have been a very minimal concern.
So in summary:
It is our firm opinion that for most agencies needing shared reseller hosting, it is well worth giving Jolly Works Hosting at least a trial run.
I think you have to upgrade to slice 4 for a full support and it's still affordable. And my most fav support is Mr. Anoop V. HE'S THE BEST, ALL I KNOW...