Been with them for 9 years now. Now plans on leaving. It’s really hard to find a host provider that has great customer service as well as great tech support. I’ve had nothing but awesome service since day 1. Keep doing what you do Knownhost.

I really appreciate the quick responses I get when I need help from venois.net.
My site has 100% uptime and loads very fast around the Globe! I feel very comfortable recommending them to my friends and business partners. Awes... 続き ome technical and customer service. They have a patient way of dealing with my inquiries and I always feel heard, understood and that they care! Thank you again for the continued positive experience.
Thanks! 縮小

Worst mistake of my life was signing up with these guys. One of my accounts was hacked and their abuse team sent me an email alerting me to the files that were malicious. I deleted all of them except one (which I missed by mi... 続き stake). Because of this, on a Friday night, they shut my site down - took it off line. Then they give me the spin that their 'abuse team' is different from their "support team" and they only work 9-5 monday to friday - no after hours support. So my site is now offline until Monday at the earliest. Dreadful service, in no way fit for a professional business to rely on. Please learn from my mistake, avoid these guys at all costs. 縮小