Very good experience. No downtime in last 3 months.
I signed up with A Small Orange despite seeing many bitter reviews on the internet. I've been using ASO shared (small) plan for 3 months. Never experi...
enced any issue with their service. I've monitored my website uptime with Jetpack plugin of wordpress and tested speed, server response time regularly. Never experienced any downtime in last 3 months. Pingdom shows my website is faster than the 98% website. Actually, so far I'm very happy with their service.
It is true that their support ticket is very slow and they took almost two weeks to reply my ticket about registering a new domain. But I never had to wait more than 3 minutes to get live chat support. My ticket was solved instantly via live chat.
Another good thing about ASO is their server name and user area interface is very unique and user friendly.
Hope ASO will remain consistent with their good service. Best wishes for ASO team!
Overall 10/10 review, amazing and reliable customer support, very user friendly as well! I am amazed at the service quality as well as the pricing for...
After hosting email and a flat HTML site for years, a small orange degraded to such a point that the service was unusable. For almost two years, the t...
echnical people could not figure out how to keep (individually addressed) email from being recognized as spam by yahoo and aol. The response by support was fast but that does not good if they cannot fix problems. Something happened to the company management that allows this to happen. I am so happy with ultrawebhosting and cannot believe we did not switch sooner.
On my mother life DONT USE LIBERTY. Worst I’ve ever seen. They were ok for 1 year then our server was down 1 month due to raid. Impossible to get a de...
cent offer. When opening the ticket we’d get the same one liner over and over. A week later a one message about a hard drive. 2 months later one of our data processing servers got deleted. Just like that. Answer « « « Receive Complaint server deleted ». We never knew why. We lost everything.
The downtime hit us hard financially. I’d never seen that in my career.
